Cisco defines the last date of support in bulletin EOL15696 as the last date to receive applicable service and support for the product as entitled by active service contracts.
Checked 2026-09-22
The last date to receive applicable service and support for the product as entitled by active service contracts.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- lifecycle definitions
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5 and 12.6
- Checked
- 2026-09-22
Sources
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5/12.6 of On-Premises Contact Center applications (UCCE, PCCE, UCCX, CVP) and associated On-Premises software and licenses — Cisco Systems · tier 2 current vendor documentation · Table 1 End-of-Life Milestones, definition column for Last Date of Support
Cite this note
APA
WarmTransfer. (2026, September 22). End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-ldos-defn. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-ldos-defn
BibTeX
@misc{warmtransfer-claim-cisco-on-premises-contact-center-end-of-sale-ldos-defn,
title = {End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-ldos-defn},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-ldos-defn},
note = {Source note cisco-on-premises-contact-center-end-of-sale-ldos-defn, checked 2026-09-22}
}