Cisco defines the end of software maintenance releases date in bulletin EOL15696 as the last date that Cisco Engineering may release any final software maintenance releases or bug fixes.
Checked 2026-09-22
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- lifecycle definitions
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5 and 12.6
- Checked
- 2026-09-22
Sources
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5/12.6 of On-Premises Contact Center applications (UCCE, PCCE, UCCX, CVP) and associated On-Premises software and licenses — Cisco Systems · tier 2 current vendor documentation · Table 1 End-of-Life Milestones, definition column for End of SW Maintenance Releases Date
Cite this note
APA
WarmTransfer. (2026, September 22). End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-eosm-defn. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-eosm-defn
BibTeX
@misc{warmtransfer-claim-cisco-on-premises-contact-center-end-of-sale-eosm-defn,
title = {End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-eosm-defn},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-eosm-defn},
note = {Source note cisco-on-premises-contact-center-end-of-sale-eosm-defn, checked 2026-09-22}
}