The Unified CCX part numbers affected by Cisco bulletin EOL15696 are EUR-CCX125MEDIA, EUR-CCX126MEDIA, CCX-125-NPS-K9=, CCX-125-SYS-K9 and CCX-125-PLR-LIC.
Checked 2026-09-22
EUR-CCX125MEDIA | CCX 12.5 Media; EUR-CCX126MEDIA | CCX 12.6 Media; CCX-125-NPS-K9= | CCX 12.5 Non Production System; CCX-125-SYS-K9 | CCX 12.5 System; CCX-125-PLR-LIC | CCX 12.5 PLR License
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- part numbers
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5 and 12.6
- Checked
- 2026-09-22
Sources
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5/12.6 of On-Premises Contact Center applications (UCCE, PCCE, UCCX, CVP) and associated On-Premises software and licenses — Cisco Systems · tier 2 current vendor documentation · Product part numbers section, Table 2, rows beginning CCX and EUR-CCX
Cite this note
APA
WarmTransfer. (2026, September 22). End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-ccx-skus. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-ccx-skus
BibTeX
@misc{warmtransfer-claim-cisco-on-premises-contact-center-end-of-sale-ccx-skus,
title = {End of sale of Cisco on-premises contact center 12.5 and 12.6: source note cisco-on-premises-contact-center-end-of-sale-ccx-skus},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-on-premises-contact-center-end-of-sale-ccx-skus},
note = {Source note cisco-on-premises-contact-center-end-of-sale-ccx-skus, checked 2026-09-22}
}