For Unified CM headset template changes to apply, end users must be associated with User Profiles and their device MAC addresses must be added as controlled devices.

Checked 2026-09-25

Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
headset templates
Deployment
on-premises
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-ucm-profile-mac. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-ucm-profile-mac

BibTeX

@misc{warmtransfer-claim-cisco-headsets-endpoints-ucm-profile-mac,
  title  = {Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-ucm-profile-mac},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-ucm-profile-mac},
  note   = {Source note cisco-headsets-endpoints-ucm-profile-mac, checked 2026-09-25}
}

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