Source note · Cisco headsets and Webex App calling endpoints
On a multiplatform phone the headset upgrade starts when the headset USB adapter is plugged into the phone and the XML file version is newer than the headset's software, and takes about 10 minutes.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco IP Phone multiplatform firmware
- Subsystem
- headset firmware
- Deployment
- multi-tenant, third-party-call-control
- Region
- not restricted
- Release range
- page updated 2024-09-14
- Checked
- 2026-09-25
Sources
- Headset management on multiplatform phones — Cisco Webex Help Center · tier 2 current vendor documentation · Upgrade headset firmware on multiplatform phones (procedure)
Cite this note
APA
WarmTransfer. (2026, September 25). Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-mpp-upgrade-trigger. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-mpp-upgrade-trigger
BibTeX
@misc{warmtransfer-claim-cisco-headsets-endpoints-mpp-upgrade-trigger,
title = {Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-mpp-upgrade-trigger},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-mpp-upgrade-trigger},
note = {Source note cisco-headsets-endpoints-mpp-upgrade-trigger, checked 2026-09-25}
}