Source note · Cisco headsets and Webex App calling endpoints
Headset settings are not erased by a multiplatform phone reset, and Cisco says the contents of the headset XML file should not be modified.
Checked 2026-09-25
The headset settings are not erased by a phone reset
- Vendor
- Cisco
- Product
- Cisco IP Phone multiplatform firmware
- Subsystem
- headset firmware
- Deployment
- multi-tenant, third-party-call-control
- Region
- not restricted
- Release range
- page updated 2024-09-14
- Checked
- 2026-09-25
Sources
- Headset management on multiplatform phones — Cisco Webex Help Center · tier 2 current vendor documentation · Upgrade headset firmware on multiplatform phones (notes)
Cite this note
APA
WarmTransfer. (2026, September 25). Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-mpp-reset-keeps-settings. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-mpp-reset-keeps-settings
BibTeX
@misc{warmtransfer-claim-cisco-headsets-endpoints-mpp-reset-keeps-settings,
title = {Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-mpp-reset-keeps-settings},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-mpp-reset-keeps-settings},
note = {Source note cisco-headsets-endpoints-mpp-reset-keeps-settings, checked 2026-09-25}
}