On the Cisco Desk Phone 9800 Series, the Cisco Headset 720 Series and 730 require headset firmware 1-12-0-154 or later and connect by USB, USB adapter or Bluetooth.

Checked 2026-09-25

Vendor
Cisco
Product
Cisco Desk Phone 9800 Series
Subsystem
headset compatibility
Deployment
multi-tenant, on-premises
Region
not restricted
Release range
PhoneOS 3.0(1) and later
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-9800-720-730-min-fw. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-9800-720-730-min-fw

BibTeX

@misc{warmtransfer-claim-cisco-headsets-endpoints-9800-720-730-min-fw,
  title  = {Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-9800-720-730-min-fw},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-9800-720-730-min-fw},
  note   = {Source note cisco-headsets-endpoints-9800-720-730-min-fw, checked 2026-09-25}
}

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