The 9800 Series compatibility guide ties remote configuration of the Cisco Headset 560 Series to Unified CM 12.5(1)SU3 or later.

Checked 2026-09-25

Vendor
Cisco
Product
Cisco Desk Phone 9800 Series
Subsystem
headset configuration
Deployment
on-premises
Region
not restricted
Release range
Unified CM 12.5(1)SU3 and later
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-9800-560-ucm-config. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-9800-560-ucm-config

BibTeX

@misc{warmtransfer-claim-cisco-headsets-endpoints-9800-560-ucm-config,
  title  = {Cisco headsets and Webex App calling endpoints: source note cisco-headsets-endpoints-9800-560-ucm-config},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-headsets-endpoints-9800-560-ucm-config},
  note   = {Source note cisco-headsets-endpoints-9800-560-ucm-config, checked 2026-09-25}
}

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