During the migration entitlement, a customer moving from Unified CM to Webex Calling keeps reactive Basic-level Cisco TAC support and licensing entitlement on the existing on-premises deployment.

Checked 2026-09-30

retain reactive, Basic-level Cisco TAC support and licensing entitlement on an existing on-premises deployment while transitioning to the cloud
Vendor
Cisco
Product
Collaboration Flex Plan 3.0 - Webex Calling
Subsystem
portability
Deployment
multi-tenant, on-premises
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Cisco Collaboration Flex Plan: source note cisco-collaboration-flex-plan-migration-entitlement-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-collaboration-flex-plan-migration-entitlement-scope

BibTeX

@misc{warmtransfer-claim-cisco-collaboration-flex-plan-migration-entitlement-scope,
  title  = {Cisco Collaboration Flex Plan: source note cisco-collaboration-flex-plan-migration-entitlement-scope},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-collaboration-flex-plan-migration-entitlement-scope},
  note   = {Source note cisco-collaboration-flex-plan-migration-entitlement-scope, checked 2026-09-30}
}

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