Source note · Cisco Collaboration Flex Plan
In Flex 3.0 Contact Center, a Concurrent Agent is the maximum number of contact center users logged in at the same time, and this model applies to all contact center platforms.
Checked 2026-09-30
The maximum quantity of Contact Center Users that are simultaneously logged in to use the Collaboration Flex Plan Contact Center software or services.
- Vendor
- Cisco
- Product
- Collaboration Flex 3.0 Contact Center
- Subsystem
- buying-models
- Deployment
- multi-tenant, on-premises
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Cisco Collaboration Flex 3.0 Contact Center Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · sections 'Buying models' and 'Definitions'
Cite this note
APA
WarmTransfer. (2026, September 30). Cisco Collaboration Flex Plan: source note cisco-collaboration-flex-plan-cc-concurrent-agent. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-collaboration-flex-plan-cc-concurrent-agent
BibTeX
@misc{warmtransfer-claim-cisco-collaboration-flex-plan-cc-concurrent-agent,
title = {Cisco Collaboration Flex Plan: source note cisco-collaboration-flex-plan-cc-concurrent-agent},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-collaboration-flex-plan-cc-concurrent-agent},
note = {Source note cisco-collaboration-flex-plan-cc-concurrent-agent, checked 2026-09-30}
}