Source note · Cisco Unified Attendant Console
When CUAC Advanced shows a 'Not Available' failover status, Cisco's fix is to stop the CUAC-A services and ActiveMQ on both nodes, rename the ActiveMQ kahadb data folder, and restart ActiveMQ and then the CUAC-A services.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco Unified Attendant Console Advanced
- Subsystem
- resilience
- Deployment
- on-premises
- Region
- not restricted
- Release range
- not stated in source
- Checked
- 2026-09-25
Sources
- Troubleshoot Not Available Failover Status Error on CUAC Advanced — Cisco Systems · tier 2 current vendor documentation · Solution section, steps 1-4
Cite this note
APA
WarmTransfer. (2026, September 25). Cisco Unified Attendant Console: source note cisco-attendant-console-ha-not-available-fix. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-attendant-console-ha-not-available-fix
BibTeX
@misc{warmtransfer-claim-cisco-attendant-console-ha-not-available-fix,
title = {Cisco Unified Attendant Console: source note cisco-attendant-console-ha-not-available-fix},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-attendant-console-ha-not-available-fix},
note = {Source note cisco-attendant-console-ha-not-available-fix, checked 2026-09-25}
}