The CUAC Advanced 12.0 data sheet lists support for 100 queues with prioritisation. Queue overflow can trigger on number of calls, no available operator, or wait time.

Checked 2026-09-25

Vendor
Cisco
Product
Cisco Unified Attendant Console Advanced
Subsystem
queues
Deployment
on-premises
Region
not restricted
Release range
12.0
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Cisco Unified Attendant Console: source note cisco-attendant-console-dg12-queues. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-attendant-console-dg12-queues

BibTeX

@misc{warmtransfer-claim-cisco-attendant-console-dg12-queues,
  title  = {Cisco Unified Attendant Console: source note cisco-attendant-console-dg12-queues},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-attendant-console-dg12-queues},
  note   = {Source note cisco-attendant-console-dg12-queues, checked 2026-09-25}
}

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