The Contact Center data security article states that operational logs are stored for 90 days in the home region for troubleshooting and system health monitoring.

Checked 2026-09-16

Vendor
Cisco
Product
Webex Contact Center
Subsystem
AI agents and AI Assistant
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-10
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-wxcc-operational-logs-90-days. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-wxcc-operational-logs-90-days

BibTeX

@misc{warmtransfer-claim-cisco-ai-receptionist-audio-wxcc-operational-logs-90-days,
  title  = {Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-wxcc-operational-logs-90-days},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-wxcc-operational-logs-90-days},
  note   = {Source note cisco-ai-receptionist-audio-wxcc-operational-logs-90-days, checked 2026-09-16}
}

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