Source note · Retention of AI Receptionist call audio
The Webex Contact Center data security and residency article states that real-time audio and transcripts are not stored, with a retention period of zero, purged immediately after the session ends.
Checked 2026-09-16
Purged immediately after the session ends.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI agents and AI Assistant
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-10
- Checked
- 2026-09-16
Sources
- Data Security, Privacy, and Residency in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Ephemeral Processing and Zero Retention, retention table
Cite this note
APA
WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-wxcc-ai-real-time-audio-not-stored. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-wxcc-ai-real-time-audio-not-stored
BibTeX
@misc{warmtransfer-claim-cisco-ai-receptionist-audio-wxcc-ai-real-time-audio-not-stored,
title = {Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-wxcc-ai-real-time-audio-not-stored},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-wxcc-ai-real-time-audio-not-stored},
note = {Source note cisco-ai-receptionist-audio-wxcc-ai-real-time-audio-not-stored, checked 2026-09-16}
}