The Webex Calling What's new page lists configurable retention for Webex call recording under October 31, 2025, and references a paid add-on for extra storage when Webex is the recording provider.

Checked 2026-09-16

Webex Calling administrators can manage the retention settings for call recordings.
Vendor
Cisco
Product
Webex Calling
Subsystem
call recording retention
Deployment
multi-tenant, dedicated-instance
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-whats-new-configurable-retention. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-whats-new-configurable-retention

BibTeX

@misc{warmtransfer-claim-cisco-ai-receptionist-audio-whats-new-configurable-retention,
  title  = {Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-whats-new-configurable-retention},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-whats-new-configurable-retention},
  note   = {Source note cisco-ai-receptionist-audio-whats-new-configurable-retention, checked 2026-09-16}
}

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