Source note · Retention of AI Receptionist call audio
AI Receptionist for UCM is an overlay service reached through dial plan, Local Gateway and Unified CM SIP trunking, requires Unified CM version 14 SU or 15 SU or later, requires a Webex Calling professional license add-on, and is not supported in an air-gapped environment.
Checked 2026-09-16
Non-Air Gap Environment
- Vendor
- Cisco
- Product
- Webex Calling with Cisco Unified Communications Manager
- Subsystem
- AI Receptionist
- Deployment
- hybrid
- Region
- not restricted
- Release range
- current as of 2026-07-02
- Checked
- 2026-09-16
Sources
- Configure Webex Calling AI Receptionist for Unified Communications Manager — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Prerequisites and deployment sections
Cite this note
APA
WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-ucm-overlay-model. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-ucm-overlay-model
BibTeX
@misc{warmtransfer-claim-cisco-ai-receptionist-audio-ucm-overlay-model,
title = {Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-ucm-overlay-model},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-ucm-overlay-model},
note = {Source note cisco-ai-receptionist-audio-ucm-overlay-model, checked 2026-09-16}
}