Only full administrators can access AI Receptionist transcripts, and the documented access path is the Webex for Developers API reached through Webex Cloud Calling, All APIs, AI Receptionist, rather than Control Hub.

Checked 2026-09-16

Only full administrators can access transcripts for troubleshooting.
Vendor
Cisco
Product
Webex Calling
Subsystem
AI Receptionist
Deployment
multi-tenant, dedicated-instance
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-transcript-full-admin-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-transcript-full-admin-only

BibTeX

@misc{warmtransfer-claim-cisco-ai-receptionist-audio-transcript-full-admin-only,
  title  = {Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-transcript-full-admin-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-transcript-full-admin-only},
  note   = {Source note cisco-ai-receptionist-audio-transcript-full-admin-only, checked 2026-09-16}
}

Read in context