Source note · Retention of AI Receptionist call audio
Without a Webex Calling Pro Pack license, the call recording retention period is fixed at 360 days and the administrator cannot change it.
Checked 2026-09-16
The administrator cannot change the retention period from the fixed value of 360 days.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- call recording retention
- Deployment
- multi-tenant, dedicated-instance
- Region
- not restricted
- Release range
- current as of 2026-09-16
- Checked
- 2026-09-16
Sources
- Ensure regulatory compliance of Webex Calling content (Calling retention) — Cisco Systems · tier 2 current vendor documentation · Webex Calling section, retention values
Cite this note
APA
WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-retention-fixed-360-days. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-retention-fixed-360-days
BibTeX
@misc{warmtransfer-claim-cisco-ai-receptionist-audio-retention-fixed-360-days,
title = {Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-retention-fixed-360-days},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-retention-fixed-360-days},
note = {Source note cisco-ai-receptionist-audio-retention-fixed-360-days, checked 2026-09-16}
}