Because AI Receptionist is not supported in an air-gapped environment and requires cloud connectivity, call media handled by AI Receptionist necessarily traverses Cisco cloud infrastructure regardless of whether the calling estate is on-premises.

inferred · Checked 2026-09-16

Vendor
Cisco
Product
Webex Calling with Cisco Unified Communications Manager
Subsystem
AI Receptionist
Deployment
hybrid, multi-tenant
Region
not restricted
Release range
current as of 2026-07-02
Status
inferred
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-media-path-through-cloud. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-media-path-through-cloud

BibTeX

@misc{warmtransfer-claim-cisco-ai-receptionist-audio-media-path-through-cloud,
  title  = {Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-media-path-through-cloud},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-media-path-through-cloud},
  note   = {Source note cisco-ai-receptionist-audio-media-path-through-cloud, checked 2026-09-16}
}

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