An AI Receptionist knowledge base is capped at 2 GB and 100 files, with 10 MB per file and 2 MB for a .txt file.

Checked 2026-09-16

Total storage limit: 2 GB per Knowledge Base.
Vendor
Cisco
Product
Webex Calling
Subsystem
AI Receptionist
Deployment
multi-tenant, dedicated-instance
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-knowledge-base-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-knowledge-base-limits

BibTeX

@misc{warmtransfer-claim-cisco-ai-receptionist-audio-knowledge-base-limits,
  title  = {Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-knowledge-base-limits},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-knowledge-base-limits},
  note   = {Source note cisco-ai-receptionist-audio-knowledge-base-limits, checked 2026-09-16}
}

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