Webex Calling CDRs have a default retention policy of 400 days, with compliance retention of 13 months generally and 6 months in European Union countries.

Checked 2026-09-16

By default, Webex Calling CDRs have a 400 days (13 months) retention policy.
Vendor
Cisco
Product
Webex Calling
Subsystem
CDR retention
Deployment
multi-tenant, dedicated-instance
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-cdr-default-400-days. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-cdr-default-400-days

BibTeX

@misc{warmtransfer-claim-cisco-ai-receptionist-audio-cdr-default-400-days,
  title  = {Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-cdr-default-400-days},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-cdr-default-400-days},
  note   = {Source note cisco-ai-receptionist-audio-cdr-default-400-days, checked 2026-09-16}
}

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