Source note · Retention of AI Receptionist call audio
Cisco documents two different minimum values for Contact Center voice recording retention: 1 day in the Calling retention article and 7 days in the Control Hub retention policies article.
disputed · Checked 2026-09-16
The default value is 1095 days. The minimum value is 7 days, and the maximum value is 3600 days.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- call recording retention
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-16
- Status
- disputed
- Checked
- 2026-09-16
Sources
- Manage retention policies in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set the retention policy for your organization, Contact Center voice recordings
Cite this note
APA
WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-cc-recording-minimum-disputed. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-cc-recording-minimum-disputed
BibTeX
@misc{warmtransfer-claim-cisco-ai-receptionist-audio-cc-recording-minimum-disputed,
title = {Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-cc-recording-minimum-disputed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-cc-recording-minimum-disputed},
note = {Source note cisco-ai-receptionist-audio-cc-recording-minimum-disputed, checked 2026-09-16}
}