Webex Contact Center voice recording retention defaults to 1095 days with a minimum of 1 day and a maximum of 3600 days.

Checked 2026-09-16

The default value is 1095 days. The minimum value is 1 day, and the maximum value is 3600 days.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
call recording retention
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-cc-recording-default-1095-days. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-cc-recording-default-1095-days

BibTeX

@misc{warmtransfer-claim-cisco-ai-receptionist-audio-cc-recording-default-1095-days,
  title  = {Retention of AI Receptionist call audio: source note cisco-ai-receptionist-audio-cc-recording-default-1095-days},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-ai-receptionist-audio-cc-recording-default-1095-days},
  note   = {Source note cisco-ai-receptionist-audio-cc-recording-default-1095-days, checked 2026-09-16}
}

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