Source note · How contact center vendors price AI
The Cisco Collaboration Flex 3.0 Contact Center datasheet defines a Webex AI Agent digital session as up to 10 inbound messages from the end user, with an extra session for every further 10 inbound messages or fraction thereof.
disputed · Checked 2026-09-30
A session is defined as up to 10 inbound messages from an end user to an AI Agent.
- Vendor
- Cisco
- Product
- Webex AI Agent
- Subsystem
- digital metering
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- disputed
- Checked
- 2026-09-30
Sources
- Cisco Collaboration Flex 3.0 Contact Center Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · Webex AI Agent licensing section, digital session definition
Cite this note
APA
WarmTransfer. (2026, September 30). How contact center vendors price AI: source note ccaas-ai-pricing-models-webex-digital-inbound-def. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-webex-digital-inbound-def
BibTeX
@misc{warmtransfer-claim-ccaas-ai-pricing-models-webex-digital-inbound-def,
title = {How contact center vendors price AI: source note ccaas-ai-pricing-models-webex-digital-inbound-def},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-webex-digital-inbound-def},
note = {Source note ccaas-ai-pricing-models-webex-digital-inbound-def, checked 2026-09-30}
}