Dynamics 365 Contact Center is listed at USD 110 per user per month paid yearly, and the Digital-only and Voice-only variants at USD 95 per user per month each.

Checked 2026-09-30

Vendor
Microsoft
Product
Dynamics 365 Contact Center
Subsystem
seat pricing
Deployment
multi-tenant
Region
us list prices
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). How contact center vendors price AI: source note ccaas-ai-pricing-models-d365-cc-price. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-d365-cc-price

BibTeX

@misc{warmtransfer-claim-ccaas-ai-pricing-models-d365-cc-price,
  title  = {How contact center vendors price AI: source note ccaas-ai-pricing-models-d365-cc-price},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-d365-cc-price},
  note   = {Source note ccaas-ai-pricing-models-d365-cc-price, checked 2026-09-30}
}

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