Source note · How contact center vendors price AI
Dynamics 365 Contact Center voice capabilities are powered by Azure Communication Services and priced separately from the per-user plan.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Contact Center
- Subsystem
- voice pricing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Dynamics 365 Contact Center Pricing — Microsoft · tier 2 current vendor documentation · Notes/footnotes, voice
Cite this note
APA
WarmTransfer. (2026, September 30). How contact center vendors price AI: source note ccaas-ai-pricing-models-d365-acs-voice. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-d365-acs-voice
BibTeX
@misc{warmtransfer-claim-ccaas-ai-pricing-models-d365-acs-voice,
title = {How contact center vendors price AI: source note ccaas-ai-pricing-models-d365-acs-voice},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-d365-acs-voice},
note = {Source note ccaas-ai-pricing-models-d365-acs-voice, checked 2026-09-30}
}