Because AI Receptionist calls carry dedicated CDR fields, the metadata of calls handled by AI Receptionist falls inside the Webex Calling CDR retention regime, which defaults to 400 days, while the audio itself has no published retention statement.

inferred · Checked 2026-09-16

Vendor
Cisco
Product
Webex Calling
Subsystem
AI Receptionist
Deployment
multi-tenant, dedicated-instance
Region
not restricted
Release range
current as of 2026-09-16
Status
inferred
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note caira-cdrs-are-the-documented-metadata-regime. WarmTransfer. https://warmtransfer.net/knowledge/claims/caira-cdrs-are-the-documented-metadata-regime

BibTeX

@misc{warmtransfer-claim-caira-cdrs-are-the-documented-metadata-regime,
  title  = {Retention of AI Receptionist call audio: source note caira-cdrs-are-the-documented-metadata-regime},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/caira-cdrs-are-the-documented-metadata-regime},
  note   = {Source note caira-cdrs-are-the-documented-metadata-regime, checked 2026-09-16}
}

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