Source note · Troubleshooting Amazon Connect softphone and CCP audio
As of 2026-10-02 the AWS administrator guide brands the product as Amazon Connect Customer and refers to it in text as Connect Customer, including in CCP troubleshooting pages.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- Documentation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Contact Control Panel (CCP) Issues — Amazon Web Services · tier 2 current vendor documentation · Page body text throughout (e.g. 'Connect Customer softphone media' in the error list)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Amazon Connect softphone and CCP audio: source note amazon-connect-ccp-audio-troubleshooting-product-renamed. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-ccp-audio-troubleshooting-product-renamed
BibTeX
@misc{warmtransfer-claim-amazon-connect-ccp-audio-troubleshooting-product-renamed,
title = {Troubleshooting Amazon Connect softphone and CCP audio: source note amazon-connect-ccp-audio-troubleshooting-product-renamed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-ccp-audio-troubleshooting-product-renamed},
note = {Source note amazon-connect-ccp-audio-troubleshooting-product-renamed, checked 2026-10-02}
}