Source note · Troubleshooting Amazon Connect softphone and CCP audio
According to AWS, Edge 146 (released 2026-03-13) and later map AutoplayAllowed=Disabled to Block, whereas Edge 92 through 144 mapped it to Limit, which allowed audio on active WebRTC streams.
disputed · Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- Supported browsers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- Edge 146 and later per AWS
- Status
- disputed
- Checked
- 2026-10-02
Sources
- Browsers supported by Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Section 'Microsoft Edge v146 autoplay policy change', first paragraph and Note
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Amazon Connect softphone and CCP audio: source note amazon-connect-ccp-audio-troubleshooting-edge-range-aws. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-ccp-audio-troubleshooting-edge-range-aws
BibTeX
@misc{warmtransfer-claim-amazon-connect-ccp-audio-troubleshooting-edge-range-aws,
title = {Troubleshooting Amazon Connect softphone and CCP audio: source note amazon-connect-ccp-audio-troubleshooting-edge-range-aws},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-ccp-audio-troubleshooting-edge-range-aws},
note = {Source note amazon-connect-ccp-audio-troubleshooting-edge-range-aws, checked 2026-10-02}
}