A Webex Contact Center tenant is created in the data centre closest to the Country of Operation selected in the setup wizard's Contact Center tab, according to a defined country-to-data-centre mapping.
Checked 2026-09-04
Webex Contact Center has achieved data residency in many countries we do business in North America, Europe and Asia and continues to expand.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI data governance
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Data residency in Webex — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Webex Contact Center residency
Cite this note
APA
WarmTransfer. (2026, September 4). Contact centre AI data residency retention and training boundaries: source note ai-dr-wxcc-tenant-region-set-by-country-of-operation. WarmTransfer. https://warmtransfer.net/knowledge/claims/ai-dr-wxcc-tenant-region-set-by-country-of-operation
BibTeX
@misc{warmtransfer-claim-ai-dr-wxcc-tenant-region-set-by-country-of-operation,
title = {Contact centre AI data residency retention and training boundaries: source note ai-dr-wxcc-tenant-region-set-by-country-of-operation},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ai-dr-wxcc-tenant-region-set-by-country-of-operation},
note = {Source note ai-dr-wxcc-tenant-region-set-by-country-of-operation, checked 2026-09-04}
}