Cisco states that during real-time transcription or speech synthesis, data exists only in the volatile memory of the processing engine and is purged immediately after use, with no data stored or retained after processing.
Checked 2026-09-04
During real-time transcription (ASR) or speech synthesis (TTS), data exists only in the volatile memory (RAM) of the processing engine and is purged immediately after use.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI data governance
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Data Security, Privacy, and Residency in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Ephemeral Processing and Zero Retention
Cite this note
APA
WarmTransfer. (2026, September 4). Contact centre AI data residency retention and training boundaries: source note ai-dr-ephemeral-processing-zero-retention-statement. WarmTransfer. https://warmtransfer.net/knowledge/claims/ai-dr-ephemeral-processing-zero-retention-statement
BibTeX
@misc{warmtransfer-claim-ai-dr-ephemeral-processing-zero-retention-statement,
title = {Contact centre AI data residency retention and training boundaries: source note ai-dr-ephemeral-processing-zero-retention-statement},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ai-dr-ephemeral-processing-zero-retention-statement},
note = {Source note ai-dr-ephemeral-processing-zero-retention-statement, checked 2026-09-04}
}