Cisco's Webex Contact Center residency article names 8 AI regions and gives per-region processing and storage locations: produs1 for the United States, prodeu1 for the United Kingdom, prodeu2 for the European Union, prodca1 for Canada, prodjp1 for Japan, prodanz1 for Australia, prodsg1 for Singapore and prodin1 for India.
fact · verified 2026-09-04
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI data governance
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Status
- fact
- Confidence
- 0.60
- Verified
- 2026-09-04
Sources
- Data Security, Privacy, and Residency in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Data Residency for AI Agents in Webex Contact Center table
Cite this claim
APA
WarmTransfer. (2026, September 4). Contact centre AI data residency retention and training boundaries: claim ai-dr-eight-named-wxcc-ai-regions. WarmTransfer. https://warmtransfer.net/knowledge/claims/ai-dr-eight-named-wxcc-ai-regions
BibTeX
@misc{warmtransfer-claim-ai-dr-eight-named-wxcc-ai-regions,
title = {Contact centre AI data residency retention and training boundaries: claim ai-dr-eight-named-wxcc-ai-regions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ai-dr-eight-named-wxcc-ai-regions},
note = {Claim ai-dr-eight-named-wxcc-ai-regions, verified 2026-09-04}
}