The Webex Contact Center Enterprise privacy data sheet describes a product built on Cisco Unified Communications Manager as its core call-processing engine, which is a different product from the cloud Webex Contact Center.
fact · verified 2026-09-04
Cisco Unified Communications Manager (CUCM) is the core call processing software
- Vendor
- Cisco
- Product
- Cisco Webex Contact Center Enterprise
- Subsystem
- AI data governance
- Deployment
- contact-center-enterprise
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-04
Sources
- Cisco Webex Contact Center Enterprise Privacy Data Sheet — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Section 1, Overview
Cite this claim
APA
WarmTransfer. (2026, September 4). Contact centre AI data residency retention and training boundaries: claim ai-dr-cce-privacy-data-sheet-covers-a-different-product. WarmTransfer. https://warmtransfer.net/knowledge/claims/ai-dr-cce-privacy-data-sheet-covers-a-different-product
BibTeX
@misc{warmtransfer-claim-ai-dr-cce-privacy-data-sheet-covers-a-different-product,
title = {Contact centre AI data residency retention and training boundaries: claim ai-dr-cce-privacy-data-sheet-covers-a-different-product},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ai-dr-cce-privacy-data-sheet-covers-a-different-product},
note = {Claim ai-dr-cce-privacy-data-sheet-covers-a-different-product, verified 2026-09-04}
}