Source record · tier 2 current vendor documentation

Changing whether queue members receive queue calls

Publisher: Zoom
URL: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059655
Published: unknown
Updated: unknown
Accessed: 2026-09-30
HTTP status: 200
License: Zoom proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

An admin can stop or resume queue calls for a member with the Receive Queue Calls toggle under Membership in that user's settings (Phone system > Users & Rooms > Users tab), the setting syncs across the desktop app, mobile app and desk phones, and the member can still change it themselves. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Changing whether queue members receive queue calls. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-support-kb0059655-receive-queue-calls

BibTeX

@misc{warmtransfer-zoom-support-kb0059655-receive-queue-calls,
  title  = {Changing whether queue members receive queue calls},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-support-kb0059655-receive-queue-calls},
  note   = {Zoom, accessed 2026-09-30}
}