Source note · Setting up Zoom Phone auto receptionists and call queues
An admin can stop or resume queue calls for a member with the Receive Queue Calls toggle under Membership in that user's settings (Phone system > Users & Rooms > Users tab), the setting syncs across the desktop app, mobile app and desk phones, and the member can still change it themselves.
Checked 2026-09-30
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- call queue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Changing whether queue members receive queue calls — Zoom · tier 2 current vendor documentation · Via phone user settings
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-receive-toggle. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-receive-toggle
BibTeX
@misc{warmtransfer-claim-zoom-phone-auto-receptionist-setup-receive-toggle,
title = {Setting up Zoom Phone auto receptionists and call queues: source note zoom-phone-auto-receptionist-setup-receive-toggle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-phone-auto-receptionist-setup-receive-toggle},
note = {Source note zoom-phone-auto-receptionist-setup-receive-toggle, checked 2026-09-30}
}