Emergency Services Best Practices: Enabling network data reporting and dashboards

Publisher

Zoom

URL

https://library.zoom.com/zoom-workplace/zoom-phone/expert-insights/emergency-services-best-practices/enabling-network-data-reporting-and-dashboards.md

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Zoom proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Zoom Phone location dashboard shows which users have granted location permission, configured a detectable personal location, or set or confirmed a default emergency address, and which users and sites have nomadic emergency services on; emergency call logs record the network data detected at call time and, for the US and Canada, the PIDF-LO address sent to the PSAP. in context
• Zoom's best-practice guide says regions outside the US and Canada have no equivalent test number and that testing there should be coordinated with carriers and local authorities. in context
• Location sharing must also be on at the operating-system level for the client to report IP addresses, BSSIDs and switch ports: on Windows the app prompts the user or admins can enforce it by Group Policy, while on macOS it needs local administrator rights and cannot be reliably managed remotely. in context
• In the US and Canada, dialling 933 from Zoom Phone reaches an automated test service that plays back the address that would be sent to the PSAP and triggers the configured emergency notifications, without contacting emergency services. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Emergency Services Best Practices: Enabling network data reporting and dashboards. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-library-esbp-network-reporting

BibTeX

@misc{warmtransfer-zoom-library-esbp-network-reporting,
  title  = {Emergency Services Best Practices: Enabling network data reporting and dashboards},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-library-esbp-network-reporting},
  note   = {Zoom, accessed 2026-09-30}
}