Managing Zoom Contact Center CX Analytics roles and permissions

Publisher

Zoom Communications

URL

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080783

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Zoom proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• By default the Agent role gets View access to CX Analytics reports and dashboards but no data visibility; Supervisors get View/Edit limited to their own queues and teams, and Admins get full scope. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Managing Zoom Contact Center CX Analytics roles and permissions. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-kb0080783-cx-analytics-permissions

BibTeX

@misc{warmtransfer-zoom-kb0080783-cx-analytics-permissions,
  title  = {Managing Zoom Contact Center CX Analytics roles and permissions},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-kb0080783-cx-analytics-permissions},
  note   = {Zoom Communications, accessed 2026-09-24}
}