FAQ about 10-Digit Long Code compliance for Zoom Phone and Zoom Contact Center

Publisher

Zoom

URL

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059576

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Zoom website terms; proprietary; no-redistribution; short excerpts and locators only

Source notes citing this source

• Zoom treats every text sent from a Zoom Phone account as belonging to a campaign, so occasional one-to-one texting also needs registration. in context
• Zoom says that from June 15 2025 new accounts need a 10DLC campaign to receive SMS. in context
• Zoom says toll-free numbers are not covered by 10DLC and follow a separate toll-free verification process. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). FAQ about 10-Digit Long Code compliance for Zoom Phone and Zoom Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-kb0059576-10dlc-faq

BibTeX

@misc{warmtransfer-zoom-kb0059576-10dlc-faq,
  title  = {FAQ about 10-Digit Long Code compliance for Zoom Phone and Zoom Contact Center},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-kb0059576-10dlc-faq},
  note   = {Zoom, accessed 2026-09-25}
}