SMS/MMS 10DLC Compliance for Zoom Phone, Zoom Contact Center, and Zoom Meetings

Publisher

Zoom

URL

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059336

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Zoom website terms; proprietary; no-redistribution; short excerpts and locators only

Source notes citing this source

• Zoom charges nothing for the first 10DLC brand and first low-volume campaign, then $5 per additional brand per month and $10 per additional or high-volume campaign per month. in context
• Zoom says 10DLC registration takes a minimum of four weeks including carrier approvals; brand approval takes about 1-2 hours and campaign approval typically 1-2 weeks. in context
• Since February 3 2025 Zoom Phone numbers that are not on an approved 10DLC campaign cannot send SMS or MMS. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). SMS/MMS 10DLC Compliance for Zoom Phone, Zoom Contact Center, and Zoom Meetings. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-kb0059336-10dlc-compliance

BibTeX

@misc{warmtransfer-zoom-kb0059336-10dlc-compliance,
  title  = {SMS/MMS 10DLC Compliance for Zoom Phone, Zoom Contact Center, and Zoom Meetings},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-kb0059336-10dlc-compliance},
  note   = {Zoom, accessed 2026-09-25}
}