Schedule contact recovery requests

Publisher

Calabrio (WFO Help Center)

URL

https://wfohelp.com/doc/Content/user-guides/application-management/recovery-request.htm

Published

unknown

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Calabrio copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A manual contact recovery request can only target recordings no more than 36 months old. in context
• Recovery requests cannot be scheduled for future dates, and require the integrated platform to be running with the underlying cause of the missing recordings resolved. in context
• Each user can have up to five pending manual contact recovery requests. in context
• The contact recovery request page is available only to cloud users who are tenant administrators. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Schedule contact recovery requests. WarmTransfer. https://warmtransfer.net/knowledge/sources/wfohelp-recovery-request

BibTeX

@misc{warmtransfer-wfohelp-recovery-request,
  title  = {Schedule contact recovery requests},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/wfohelp-recovery-request},
  note   = {Calabrio (WFO Help Center), accessed 2026-10-02}
}