Enhancing Agent Productivity by Creating Navigation Widgets in Webex Contact Center

Publisher

Webex for Developers blog

URL

https://developer.webex.com/blog/enhancing-agent-productivity-by-creating-navigation-widgets-in-webex-contact-center

Published

2024-03-12

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco proprietary; no-redistribution; short excerpts and locators only

Source notes citing this source

• Navigation widgets are added inside the agent.area.navigation array, each entry pairing a nav object (menu entry) with a page object (page layout). in context
• A page's navigateTo value becomes the path in the Desktop address bar, for example desktop.wxcc-us1.cisco.com/custom-page-sample. in context

Cite this source record

APA

WarmTransfer. (2024, March 12). Enhancing Agent Productivity by Creating Navigation Widgets in Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/webex-dev-blog-wxcc-navigation-widgets

BibTeX

@misc{warmtransfer-webex-dev-blog-wxcc-navigation-widgets,
  title  = {Enhancing Agent Productivity by Creating Navigation Widgets in Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/webex-dev-blog-wxcc-navigation-widgets},
  note   = {Webex for Developers blog, accessed 2026-09-30}
}