Navigation widgets are added inside the agent.area.navigation array, each entry pairing a nav object (menu entry) with a page object (page layout).
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Desktop Layout
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Enhancing Agent Productivity by Creating Navigation Widgets in Webex Contact Center — Webex for Developers blog · tier 4 archived vendor documentation · Layout JSON configuration section
Cite this note
APA
WarmTransfer. (2026, September 30). Customizing the Webex Contact Center Agent Desktop layout: source note wxcc-desktop-layout-setup-nav-in-agent-area. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-setup-nav-in-agent-area
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-layout-setup-nav-in-agent-area,
title = {Customizing the Webex Contact Center Agent Desktop layout: source note wxcc-desktop-layout-setup-nav-in-agent-area},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-setup-nav-in-agent-area},
note = {Source note wxcc-desktop-layout-setup-nav-in-agent-area, checked 2026-09-30}
}