The A-Z of Webex Contact Center APIs: Audio Files

Publisher

Cisco (Webex for Developers blog)

URL

https://developer.webex.com/blog/the-a-z-of-webex-contact-center-apis-audio-files

Published

2025-04-17

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco proprietary; no-redistribution; short excerpts and locators only

Source notes citing this source

• An Audio Files API upload is multipart form data with a JSON audioFileInfo part, whose contentType is AUDIO_WAV or AUDIO_X_WAV, and a binary audioFile part. in context
• The Audio Files API offers create, update, partial update, get, delete, list and list-references operations, and creating a file needs an administrator access token with the cjp:config scope. in context
• The Audio Files API's List References operation shows which variables in which flows are tied to a given audio file. in context

Cite this source record

APA

WarmTransfer. (2025, April 17). The A-Z of Webex Contact Center APIs: Audio Files. WarmTransfer. https://warmtransfer.net/knowledge/sources/webex-dev-blog-wxcc-audio-files-api

BibTeX

@misc{warmtransfer-webex-dev-blog-wxcc-audio-files-api,
  title  = {The A-Z of Webex Contact Center APIs: Audio Files},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/webex-dev-blog-wxcc-audio-files-api},
  note   = {Cisco (Webex for Developers blog), accessed 2026-09-30}
}