The Audio Files API offers create, update, partial update, get, delete, list and list-references operations, and creating a file needs an administrator access token with the cjp:config scope.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Audio Files API
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2025-04-17
- Checked
- 2026-09-30
Sources
- The A-Z of Webex Contact Center APIs: Audio Files — Cisco (Webex for Developers blog) · tier 2 current vendor documentation · endpoint list and Create a New Audio File section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up prompts and music on hold in Webex Contact Center: source note wxcc-audio-prompts-setup-api-endpoints-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-audio-prompts-setup-api-endpoints-scope
BibTeX
@misc{warmtransfer-claim-wxcc-audio-prompts-setup-api-endpoints-scope,
title = {Setting up prompts and music on hold in Webex Contact Center: source note wxcc-audio-prompts-setup-api-endpoints-scope},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-audio-prompts-setup-api-endpoints-scope},
note = {Source note wxcc-audio-prompts-setup-api-endpoints-scope, checked 2026-09-30}
}