Unmatched, enterprise-grade reliability with Webex Calling

Publisher

Cisco (Webex Blog)

URL

https://blog.webex.com/collaboration/unmatched-enterprise-grade-reliability-with-webex-calling/

Published

2025-04-28

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The same Cisco blog post states the globally distributed Webex infrastructure delivered 99.999% availability over the preceding 24 months, described as less than six minutes of downtime per year. in context
• A Cisco Webex blog post dated 2025-04-28 states that Cisco backs Webex Calling and Webex Contact Center with a 99.999% SLA. in context
• The 2025 Cisco reliability blog attributes Webex Calling availability to a globally distributed architecture of more than 20 data centers with active-active geo-redundant configurations. in context
• The public 99.999% figures for Webex Calling and Webex Contact Center come from marketing blog posts that give no downtime definition, measurement window, service credit scale or exclusions; those contractual terms are not in any readable public source reviewed here. inferred in context

Cite this source record

APA

WarmTransfer. (2025, April 28). Unmatched, enterprise-grade reliability with Webex Calling. WarmTransfer. https://warmtransfer.net/knowledge/sources/webex-blog-calling-enterprise-reliability

BibTeX

@misc{warmtransfer-webex-blog-calling-enterprise-reliability,
  title  = {Unmatched, enterprise-grade reliability with Webex Calling},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/webex-blog-calling-enterprise-reliability},
  note   = {Cisco (Webex Blog), accessed 2026-09-24}
}