The same Cisco blog post states the globally distributed Webex infrastructure delivered 99.999% availability over the preceding 24 months, described as less than six minutes of downtime per year.

Checked 2026-09-24

consistently delivered 99.999% availability over the past 24 months
Vendor
Cisco
Product
Webex Calling
Subsystem
service availability
Deployment
multi-tenant
Region
not restricted
Release range
24 months before 2025-04-28
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex service level agreements and objectives: source note webex-sla-commitments-calling-24-month-record. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-sla-commitments-calling-24-month-record

BibTeX

@misc{warmtransfer-claim-webex-sla-commitments-calling-24-month-record,
  title  = {Webex service level agreements and objectives: source note webex-sla-commitments-calling-24-month-record},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-sla-commitments-calling-24-month-record},
  note   = {Source note webex-sla-commitments-calling-24-month-record, checked 2026-09-24}
}

Read in context