A Cisco Webex blog post dated 2025-04-28 states that Cisco backs Webex Calling and Webex Contact Center with a 99.999% SLA.

Checked 2026-09-24

we back Webex Calling and Webex Contact Center with a 99.999% SLA
Vendor
Cisco
Product
Webex Calling; Webex Contact Center
Subsystem
service availability
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex service level agreements and objectives: source note webex-sla-commitments-calling-cc-five-nines-blog. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-sla-commitments-calling-cc-five-nines-blog

BibTeX

@misc{warmtransfer-claim-webex-sla-commitments-calling-cc-five-nines-blog,
  title  = {Webex service level agreements and objectives: source note webex-sla-commitments-calling-cc-five-nines-blog},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-sla-commitments-calling-cc-five-nines-blog},
  note   = {Source note webex-sla-commitments-calling-cc-five-nines-blog, checked 2026-09-24}
}

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