TaskRouter Multitasking

Publisher

Twilio Inc.

URL

https://www.twilio.com/docs/taskrouter/multitasking

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Twilio documentation; copyright Twilio Inc.; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Under multitasking each Worker has a configured capacity per TaskChannel, exposed to expressions as configured_capacity, assigned_tasks and available_capacity_percentage, and the Worker must be in an available Activity to receive work. in context
• TaskRouter provides five built-in TaskChannels (Voice, SMS, Chat, Video and Default), and Twilio discourages using Default for new setups. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). TaskRouter Multitasking. WarmTransfer. https://warmtransfer.net/knowledge/sources/twilio-docs-taskrouter-multitasking

BibTeX

@misc{warmtransfer-twilio-docs-taskrouter-multitasking,
  title  = {TaskRouter Multitasking},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/twilio-docs-taskrouter-multitasking},
  note   = {Twilio Inc., accessed 2026-09-24}
}