Source note · Twilio Flex architecture and TaskRouter
Under multitasking each Worker has a configured capacity per TaskChannel, exposed to expressions as configured_capacity, assigned_tasks and available_capacity_percentage, and the Worker must be in an available Activity to receive work.
Checked 2026-09-24
- Vendor
- Twilio
- Product
- TaskRouter
- Subsystem
- multitasking
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- TaskRouter Multitasking — Twilio Inc. · tier 2 current vendor documentation · Capacity management; worker channel attributes
Cite this note
APA
WarmTransfer. (2026, September 24). Twilio Flex architecture and TaskRouter: source note twilio-flex-architecture-channel-capacity. WarmTransfer. https://warmtransfer.net/knowledge/claims/twilio-flex-architecture-channel-capacity
BibTeX
@misc{warmtransfer-claim-twilio-flex-architecture-channel-capacity,
title = {Twilio Flex architecture and TaskRouter: source note twilio-flex-architecture-channel-capacity},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/twilio-flex-architecture-channel-capacity},
note = {Source note twilio-flex-architecture-channel-capacity, checked 2026-09-24}
}