Why does my agent leg stay logged in so long after I end the call on TernioCX (CXOne)?

Publisher

Ternio LLC

URL

https://terniollc.zohodesk.com/portal/en/kb/articles/why-does-my-agent-leg-stay-logged-in-so-long-after-i-end-the-call-on-terniocx-cxone

Published

unknown

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

third-party partner knowledge base; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A CXone reseller knowledge-base article says agents who see the agent leg linger after a call can have it shortened through station profiles applied at business unit level or per ACD user. field report in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Why does my agent leg stay logged in so long after I end the call on TernioCX (CXOne)?. WarmTransfer. https://warmtransfer.net/knowledge/sources/ternio-kb-agent-leg-stays-logged-in

BibTeX

@misc{warmtransfer-ternio-kb-agent-leg-stays-logged-in,
  title  = {Why does my agent leg stay logged in so long after I end the call on TernioCX (CXOne)?},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ternio-kb-agent-leg-stays-logged-in},
  note   = {Ternio LLC, accessed 2026-10-02}
}